Monthly Archives: February 2019

How to upgrade to vRealize Operations 7.0

This post was contributed by someone I respect for his dedication to vR Ops. Varghese Philipose, Staff TAM, Dubai, has done many upgrades. He is part of the awesome TAM team in Middle East, and they have successfully done >100 upgrades. I’ve been to Dubai several times and meet their customers. The enthusiasm from the customers on how vR Ops have helped them is the proof of the TAM team dedication.

Phase 1 : Running Pre-upgrade Assessment tool
Only for 6.6.1 or older. 6.7 does not need this.

  • Download upgrade assessment tool: vRealize Operations 7.0 – Upgrade Assessment Tool (File Type: pak, File size: 5.97 MB)
  • Launch a browser. Go to
    https://master-node-FQDN-or-IP-address/admin, where the address is the master node Administrator interface.
  • Click Software Update in the left panel.
  • Click Install a Software Update in the main panel.
  • Follow the steps in the wizard to locate and install your PAK file. Check Install the PAK file even if it is already installed.
  • Install the Upgrade Assessment Tool.
  • Wait for the software update to complete.

Note: If a cluster fails and the status changes to offline during the installation process of a PAK file update then some nodes become unavailable. To fix this, go to the Administrator interface and manually take the cluster offline and click Finish Installation to continue the installation process.

Next step is the Pre-upgrade assessment report. Follow these:

  • Navigate to the Support > Support Bundles tab.
  • Download the light support bundle that was generated from the installation of the Upgrade Assessment Tool.
  • In the downloaded support bundle, open the cluster_timestamp_nodeaddress/nodeaddress_timestamp_nodeaddress/apuat-data/report/index.html file.
  • A list of all potentially impacted user content is displayed in the Impacted Components Summary page.
  • Make the recommended changes. In most cases, you just need to replace metrics with the recommended ones.
  • If you have Management Pack that you do not use, remove it

Phase 2 : Upgrading to vRops 7.0 

Download the following upgrade files by using the download link from myvmware portal

File NameBuild#
vRealize Operations – Virtual Appliance OS upgrade10098133
vRealize Operations – Virtual Appliance upgrade10098133

  1. Make sure the root logins to all the vRops nodes are available.
  2. Make sure all the vRops nodes have sufficient disk space for upgrade ( Minimum 5% free disk space required) : Check with command “df -h” from SSH session to each node.
  3. Optional step: If you have a large vRops cluster with more than 4 nodes , the upgrade process can be made faster by pre-copying upgrade files to all nodes. Pre-copy the upgrade files to all nodes except Master Node – follow steps as in KB 2127895
  4. Take the vR Ops cluster offline from Admin UI and shut down all the nodes.
  5. Optional but highly recommended. Take the snapshot of all the nodes.
  6. Power on vR Ops nodes in the sequence starting Master Node, Replica Node, Data Nodes and Remote Collectors.
  7. Take the cluster offline, if it comes online after powering ON. This step reduces the time taken for upgrade.
  8. Initiate vR Ops Virtual Appliance OS upgrade from Admin UI. This upgrades the base SuSE Linux OS
  9. Once OS upgrade is completed , take the cluster Offline and start the Virtual Appliance upgrade.
  10. Once the upgrade is completed, verify functionality. If all functionality is reported correctly, take the cluster offline, shutdown nodes and delete the snapshots. Once snapshots are removed, power on the nodes in sequence (follow same steps in Step #6 above ).
  11. Once all nodes are powered on , bring the vRops cluster Online.