Operationalize Your World

Operations is not simpler than Architecture. It’s the Yin and Yang, Night and Day. Just because you can architect it, does not mean you can operate it. How do we know this?

A lot of customers struggle with Operations. They have world-class architecture, but are fire-fighting with 2 contradicting forces:

  • Their customers (VM Owners) complain that the IaaS does not perform.
  • Their bosses (CIO) said they cannot add hardware because utilization is not high enough.

Operations is a long journey. If Architecting is Day 1, Operations is Day 2 onwards. It involves planning, monitoring, troubleshooting, reporting, upgrading, etc.

It is one thing to architect; it is another thing to operate. The 2 are intertwined that I believe the hands on the keyboard, solving the complex problem that brought down production, belong to The Architect.

Because of that, I said do not architect something you are not willing to troubleshoot. You will set yourself to failure if you cannot monitor the new system you’re rolling into production.

Do not automate something you cannot operate. If you are struggling with manual processes, automating it simply speeding up the problem.

To help customers solve get on top of Operations, Kenon Owens created a program called Operationalize Your World. It is purpose built to help VMware customers operate their SDDC.

Follow these steps to take advantage of the program.

Step 1: Read the Introduction

  • Read this to get the overview.
  • If you need a Manager of Managers, then this article will surprise you. It’s not what you think!
  • The program introduces a new concept: Performance SLA.

Step 2: Review the Decks

  • There are many files, but you just need the first 5.

Step 3: Review the Dashboards

A suite of integrated dashboards is the main deliverable of the program. They are not individual, standalone dashboards. They are complimentary and do share super metrics, groups and policies. 16 of them have been ported to vRealize Operations as at version 6.6.

Step 4: Import the Dashboards

  • Read this to master the import process.

Step 6: Read the book

  • Get the soft copy here. Use CTOAmbassador as discount code to get 30% off on soft-copy.