Tag Archives: vSphere

Purpose-driven Architecture

When you architect IaaS or DaaS, what end goals do you have in mind? I don’t mean the design considerations, such as best practices. I mean the business result that your architecture has to deliver. A sign that your architecture has failed to deliver is you get into this situation:

The goal of IaaS is to ensure the VMs are running well. The goal of DaaS is to ensure End Users are getting good desktop experience. Have you defined well or good?

Let’s discuss IaaS first. Say you’re architecting for 10K VM in 2 datacenters. You envisage 2K VM in the first month, then ramp up to 10K within the first year. Do you know the basic info about each of these 10K VMs, so that you can architect an infra to serve them well?

  • How big are they? vCPU, RAM, Disk
  • How intense are they? CPU Utilization, RAM utilisation, Disk IOPS, Network throughput?
  • Their workload pattern? Daily, weekly, monthly, etc.

You don’t. Even the applications team don’t know. Their vendors don’t know either, as you’re talking about the future.

So why do you promise that your IaaS will serve them well?

That’s a strategic mistake you make as Systems Architect. It’s akin to promising the highway you architect will all the cars, buses and motorcycle well, when you have no idea how many they are and how often they will use it.

Can you do something about it? Yes. You simply provide a good set of choice. The principle you share to your customers are the common sense used in all service industry:

You want it cheap, it won't be fast.
You want it fast, it won't be cheap.

You then offer a few class of service. Give 3 good choice, at difference price point. The highest price has the best performance.

  • Your price has to be cheaper than VMware on AWS, else what’s the point. VMware on AWS  has identical architecture to yours, as it’s using the same software and providing same capabilities. This assures your customers that they are getting good price.
  • Your performance is well defined. It is not subject to interpretation. You put a Performance SLA on the table, assuring your customers that you’re confidence of delivering as promised.

You then architect your IaaS to deliver the above classes of service. The class of service is your business offering. It’s the purpose of your architecture. With class of service clearly defined, the question below becomes easy to answer.

When you know exactly the quality of service you need to deliver, the operations team will not suffer. You handover your architecture to them with ease, as it can be operated easily. It has clear definition of performance and capacity.

Keep the summary below when you are architecting IaaS or DaaS.

For more details, review Operationalize Your World.

Keeping VMware Tools current

Keeping VMware Tools current is one of the best practices of vSphere operations. VMware Tools interfaces with both ESXi and VM (the virtual motherboard or virtual machine). Hence, there are 2 comparisons to consider:

  1. VM Hardware version
  2. ESXi version

From the vSphere API, here is what you get when you query it:

  • Guest Tools Current
  • Guest Tools Not Installed
  • Guest Tools Supported New
  • Guest Tools Supported Old
  • Guest Tools Too Old
  • Guest Tools Unmanaged

What do they mean?

  • Guest Tools Not Installed:
    • Tools are not installed on the VM. You should install it as you get both drivers and visibility.
  • Current
    • Tools version matches with the Tools available with ESXi. Each ESXi has a version of Tools that comes with it. See this for the list. This is the ideal scenario.
  • Supported New
    • Newer than the ESXi VMware tools version, but it is supported.
  • Supported Old
    • The opposite of New. It is also supported. Even it is older by 0.0.1 is considered old. It does not have to far behind.
  • Too Old
    • Tools version is older than the minimum supported version of Tools across all ESXi versions. Minimum supported version is the oldest version of Tools we support. Basically, guest is running unsupported Tools. You should upgrade. As of now for Linux and Windows guests. minimum supported version is the Tools version bundled with ESXi 4.0 which is 8.0.1. Supporting such old versions is challenging. We are planning to change this in future to something newer. In the meantime, you should upgrade as might not work as expected
  • Unmanaged
    • Tools installed in the guest did not come from ESXi, so Tools is not being managed by ESXi host. It may be supported or maybe not, depends on what type of Tools is running in the guest. We support open-vm-tools packaged by Linux vendors and OSPs, which both show up as unmanaged.
    • If a customer builds their own open-vm-tools from source code, we may not support that because we will not know if they have done it correctly or not.

Operationalize Your World has a dashboard that highlights the VMs not running the current or supported new. You should expect the number to be minimal, or ideally none.

Which VMs need more resources?

You can reduce the following resources from a VM:

  • CPU
  • RAM
  • Storage

Network isn’t something you can reduce, but you know that already 🙂

You can check which VMs need more resources by building a dashboard like the one below. It’s a simple dashboard, which you can customize and enhance. It lets you reduce the resources independently.

I’ve marked the above dashboard with numbers, so we can refer to them:

  1. This is a table that lists all VMs. It’s sorted by the highest 1-hour average of CPU Demand and RAM Demand. The table also lists the VM CPU and RAM configuration, so you can see if the VMs are small or large. It also shows the cluster the VMs are located. The table is sorted by the highest CPU Demand. I’m showing both CPU and RAM in a single table. You can clone the view and split them if that suits your operations better.
  2. This is a table that lists all VMs, but focusing on storage only. With storage, we do not have the complexity of checking peak utilisation. We simply need to check the present situation.
  3. This lists the Top-15 VMs with highest CPU Demand and RAM Demand in a given period. The list is now split, as they can be different VMs. Do not that Top-N widget will average the number over the selected period. A VM with cyclical workload may not show up. The Top-N is complemented with a distribution chart. Select a VM from the Top-N, and you can see where the VM utilisation is.
  4. The distribution chart helps you see if the VM is really under resources or not. The 95th percentile is marked with a vertical green line. You expect that line to be at 100%, indicating that the VMs hit 100% utilisation frequently. If the 95th percentile is at a low number, and you do not see the number 100 in the x-axis, that means the VM is not under resourced.
  5. Storage is easier, as we can simply use the last data. As a result, we can show a distribution of all the VMs. We use a heat map as it can show 2 dimensions. Every VM is represented as a box. The bigger the box, the more storage the VM is configured with. The color indicates if the VM use it.
    • 0% = Black. Wastage
    • 10% = Green. Balanced usage
    • 100% = Red. Need more space!

The CPU and RAM have limitations. For example, they may show high utilisation during AV backup. You want to ignore those period. At this moment, the only way is to plot the high usage over a line chart. We use Log Insight for this. The chart below shows VMs that hit high CPU usage in a given period. Every time a VM hits high CPU usage, it will show up here. As you can see, there are only 4 VMs that hit high CPU usage. All other VMs do not need more CPU.

The above is an example from a healthy environment. What about an environment where a lot of VMs are under-sized? You expect to see lots of alarm! That’s what you have below

Hope the above is useful. If not, drop me an email.